Job Posted: June 27, 2023

As the first impression of our church, the receptionist uses warmth, confidence and patience to greet, welcome and direct those inquiring of Calvary Church through phone calls and face-to-face interactions. They will also supply information regarding the organization to the general public and congregants.

Main Job Tasks and Responsibilities
  • Answer telephone, screen and direct calls
  • Take and relay messages
  • Provide information to callers
  • Greet persons entering organization
  • Direct persons to correct destination
  • Address queries from the public and customers
  • Monitor visitor access and maintain security awareness
  • Provide general administrative and clerical support
  • Prepare correspondence and documents
  • Receive and sort mail and deliveries
  • Control inventory relevant to reception area
  • Tidy and maintain the reception area
  • Help other office staff with administrative duties (10-15 hours per week)

Key Competencies
  • Verbal and written communication skills
  • Professional personal presentation
  • Customer service orientation
  • Information management
  • Organizing and planning
  • Attention to detail
  • Initiative
  • Reliability
  • Stress tolerance

Number of people supervised: None

Education and Experience
  • Bilingual (highly preferred skill)
  • High school diploma generally required
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software application
  • Knowledge of customer service principles and practices
  • Keyboard skills
  • Ability to work a switchboard

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.