Cashier (Bistro)
Job posted: 1-31-22
The Bistro cashier requires candidates who can handle monetary transactions in a fast paced environment. Candidates for this position must be personable, with a talent for administering customer service. Bistro cashiers manage all monetary exchanges in the Bistro by taking orders and ringing up transactions, serve as a liaison between the customer, the managerial staff and the cooks, and keep the front area of the restaurant clean and well stocked.
Essential Duties and Responsibilities of a Bistro Cashier
Required Knowledge, Skills, and Abilities
Education and Experience
The Bistro cashier requires candidates who can handle monetary transactions in a fast paced environment. Candidates for this position must be personable, with a talent for administering customer service. Bistro cashiers manage all monetary exchanges in the Bistro by taking orders and ringing up transactions, serve as a liaison between the customer, the managerial staff and the cooks, and keep the front area of the restaurant clean and well stocked.
Essential Duties and Responsibilities of a Bistro Cashier
- Greets all customers politely when they enter the Bistro
- Records customer orders
- Transfers orders to the cook to ensure their preparation
- Monitors orders and ensures their prompt delivery to customer
- Sets up Coffee Orders To Go when needed
- Up-sells when applicable
- Listens to and resolves customer complaints, suggestions, and inquiries
- Keeps the counter and dining area neat and clean
- Restocks supplies at station they are assigned to
- Alerts Bistro supervising manager when stock items are low
- Takes money from customers and provides correct change
- Processes credit card transactions
- Keeps track of a cash drawer and ensures it is balanced at the end of the shift
- Cleans entire station including glass
- May be asked to assist other team members to complete tasks in a timely manner
Required Knowledge, Skills, and Abilities
- Entering orders on the POS System
- Can follow directions and achieve goals
- Demonstrates strong customer service and interpersonal skills
- Is able to communicate effectively to a variety of clientele
Education and Experience
- Prior experience in food service
- Sales experience
- Customer service experience